Cancellations, Returns and Refunds
We understand that life happens. Please contact us at 833-FIT-OMNI (833-348-6664) if your current appointment time no longer works. As long as there is more than 24 hours until your appointment, we are happy to provide a full refund.
If it's less than 24 hours until your appointment, we may charge a fee.
· If we haven't sent a driver yet, we charge a $50 cancellation fee and refund the rest of your order
· If our driver is on the way, we'll refund the cost of the tires you ordered. If you can re-schedule your order when you call us, we'll work with you to try and avoid additional charges for your new appointment
· If you just can't make it to your appointment, we'll refund the full cost of the tires you ordered
After installation, mounting or driving on tires, returns will no longer be given. Even so, we pride ourselves on offering competitive warranties and programs on eligible tires. Exclusions apply; see our full warranties for details.